5. Fish or chicken?


The classic meal dilemma is fish or chicken. Chicken usually goes first leaving later rows with fish. Attendants sometimes frame the remaining fish as a special prepared option. By presenting it as a select dish they help passengers feel pleased with the choice even if it was not the first pick.
Advertisement

About the Author

EchoMoraine My craft: making abstract ideas tactile, actionable, and a little inspiring.

Recommended Reading: Times When Cats Were Unintentionally Funny
You are viewing page 6 of this article. Please continue to page 7